Meet Repair Hub
Repair Hub is our name for our remote repairs and diagnosis system that we offer to all of the clients ABSOLUTELY FREE!
We run through a list of checks and ensure that the fault is in fact a fault and does need our attendance.
We even guide the resident through basic repairs or adjustments in the software for example. Our tech allows us to talk via a browser ensuring that absolutely anyone with a phone can use it!

- The resident reports the breakdown or issue to you
- You send them the link we have previously provided and ask them to allow us an unrecorded video call of roughly five minutes
- This is to speed up the repairs process or in a number of cases show the resident how to correctly use the system or guide them to carry out a very basic and safe repair.

- We have a short and concise video call with the resident. Through Repair Hub we can use any of the major video calling apps
- They will be asked to carry through a set of checks with a specialist engineer to try and fix the issue or help us identify the fault or any parts required.

- On the call we will aim to get the fault sorted or show them how to use it correctly and in 11% of cases you wont require an engineer to attend at all
- In almost 45% of cases using Repair Hub will cut up to a whopping 35% off the bill by getting an engineer on site with the correct part on the first visit
- In 85% of cases using Repair Hub saves the residents time and you money by giving us all the info needed to get the jo9b done faster and saving you the client money.
Our estimations is on a site with a gate, intercom and access with 30 flats you would save 1 in 6 visits. That’s a mix of us helping the resident repair the issue and us been able to bring the parts required on the first visit and saving you a second visit.
Get in touch today and ask about how we can help whether you’re a new client or existing.